Cancellation Policy

Before dispatch

You may request cancellation or an address change before dispatch by emailing support@mirasorauto.com as soon as possible with your order number. We will try to act on the request, but we cannot guarantee a change once fulfilment has started.

After dispatch

An order cannot be stopped through our cancellation process after dispatch. Once delivered, follow the Return and Refund Policy. This does not limit your statutory rights.

UK statutory cancellation right

For most online purchases, consumers may notify us of cancellation within 14 days after delivery and then return the goods within a further 14 days. We also provide a 30-day return period after delivery. To cancel, send a clear statement by email. You may use the form below, but it is not compulsory.

Model cancellation form

To: MIRASOR LIMITED, 87 Marlyon Road, Ilford, United Kingdom, IG6 3XW; support@mirasorauto.com

I give notice that I cancel my contract for the sale of the following goods: [describe goods]. Ordered on: [date]. Received on: [date]. Order number: [number]. Consumer name: [name]. Consumer address: [address]. Signature (only if sent on paper): [signature]. Date: [date].